ServiceNow, Inc. (NOW) Business Breakdown and KPIs

Segments

Revenue

CAGRVariation 10 years

Digital Workflow Revenue

+0.41%

+4.18%

Professional Services & Other Revenue

-0.82%

-7.88%

ITOM Products Revenue

-2.01%

-18.34%

Revenue by Geography

CAGRVariation 10 years

Asia Pacific Revenue

-0.04%

-0.41%

EMEA Revenue

+0.17%

+1.7%

North America Revenue

-1.58%

-14.69%

Gross Profit

CAGRVariation 10 years

Subscription Gross Profit

+2.04%

+22.43%

Professional Services & Other Gross Profit

+0.01%

+0.14%

KPIs

Non-Current Remaining Performance Obligations (RPO)

CAGRVariation 10 years

Non-Current Remaining Performance Obligations (RPO)

+0.1%

+1%

Current Remaining Performance Obligations (RPO)

CAGRVariation 10 years

Current Remaining Performance Obligations (RPO)

+2.85%

+32.45%

Total Remaining Performance Obligations (RPO)

CAGRVariation 10 years

Total Remaining Performance Obligations (RPO)

-1.04%

-9.9%

Number of Customers with ACV > 5M

CAGRVariation 10 years

Number of Customers with ACV > 5M

-0.2%

-1.99%

Average ACV of Customers with ACV > 5M

CAGRVariation 10 years

Average ACV of Customers with ACV > 5M

-0.88%

-8.48%

Number of Customers with ACV > 1M

CAGRVariation 10 years

Number of Customers with ACV > 1M

-0.07%

-0.75%

Average ACV of Customers with ACV > 1M

CAGRVariation 10 years

Average ACV of Customers with ACV > 1M

+0.08%

+0.77%

Customer Renewal Rate

CAGRVariation 10 years

Customer Renewal Rate

-0.79%

-7.62%

ServiceNow, Inc.

NOW-

ServiceNow, Inc.

NOW-

Customization

Sections

Segments

Revenue

Revenue by Geography

Gross Profit

KPIs

Non-Current Remaining Performance Obligations (RPO)

Current Remaining Performance Obligations (RPO)

Total Remaining Performance Obligations (RPO)

Number of Customers with ACV > 5M

Average ACV of Customers with ACV > 5M

Number of Customers with ACV > 1M

Average ACV of Customers with ACV > 1M

Customer Renewal Rate

Image Modal

ServiceNow, Inc.

NOW-US81762P1021

Image Modal

ServiceNow, Inc.

NOW-US81762P1021

Customization

Sections

Segments

Revenue

Revenue by Geography

Gross Profit

KPIs

Non-Current Remaining Performance Obligations (RPO)

Current Remaining Performance Obligations (RPO)

Total Remaining Performance Obligations (RPO)

Number of Customers with ACV > 5M

Average ACV of Customers with ACV > 5M

Number of Customers with ACV > 1M

Average ACV of Customers with ACV > 1M

Customer Renewal Rate

NOW-

NOW-