Number of Internet Users
Number of Internet Users
-2.83%
-24.92%
Number of Retail Customers
Number of Retail Customers
-2.77%
-24.52%
Number of Contracts per Customer
Number of Contracts per Customer
+1.95%
+21.35%
Embedded Value of Life and Health Insurance Business
Embedded Value of Life and Health Insurance Business
+0.5%
+5.08%
New Business Value of Life and Health Insurance Business
New Business Value of Life and Health Insurance Business
-0.68%
-6.63%
Property and Casualty Expense Ratio
Property and Casualty Expense Ratio
-0.56%
-5.45%
Property and Casualty Loss Ratio
Property and Casualty Loss Ratio
+1.93%
+21.09%
Property and Casualty Combined Ratio
Property and Casualty Combined Ratio
+0.33%
+3.37%