Number of Internet Users
Number of Internet Users
+1.81%
+19.64%
Number of Retail Customers
Number of Retail Customers
-0.53%
-5.19%
Number of Contracts per Customer
Number of Contracts per Customer
-0.36%
-3.58%
Embedded Value of Life and Health Insurance Business
Embedded Value of Life and Health Insurance Business
-1.12%
-10.62%
New Business Value of Life and Health Insurance Business
New Business Value of Life and Health Insurance Business
+1.14%
+11.97%
Property and Casualty Expense Ratio
Property and Casualty Expense Ratio
+0.88%
+9.2%
Property and Casualty Loss Ratio
Property and Casualty Loss Ratio
+1.08%
+11.35%
Property and Casualty Combined Ratio
Property and Casualty Combined Ratio
-1.46%
-13.71%